Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen - Nonfiction
4.7 stars over 9 reviews
Description: Problems remain hidden in organizations for a number of reasons, including fear, organizational complexity, gatekeepers who insulate leaders from problems that are coming up, and finally, an overemphasis on formal analysis in place of intuition and observation. This book lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observe how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including create a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.
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Stuck With You - Contemporary
4.2 stars over 27 reviews
. . .colorful Southern family. As the only lawyer in the clan, she can't say no when her cousin needs her help in a messy, no-holds-barred divorce. Tax attorney Paige squares off with Ross "the Snake" Bennett - one of the slickest divorce lawyers in the county. The case is going as well as an acrimonious, zinger-filled, wrangle of epic proportions can go until exposure to an infectious bug with an unusual side effect lands both lawyers in quarantine together.
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4.6 stars over 153 reviews
Description: Jack Woodson was a thermal design engineer for four years until he was laid off from his job. Now, as a teacher, he faces new challenges. Conference calls have been replaced with parent conferences. Product testing has given way to standardized testing. Instead of business cards, Jack now passes out report cards. The only thing that hasn't changed noticeably is the maturity level of the people surrounding him all day.
Learn Me Good is a hilarious first-person account, inspired by real life experiences. Through a series of emails to Fred Bommerson, his buddy who still works at Heat Pumps Unlimited, Jack chronicles a year-in-the-life of a brand new teacher. With subject lines such as "Irritable Vowel Syndrome," "In math class, no one can hear you scream," and "I love the smell of Lysol in the morning," Jack writes each email with a dash of sarcasm and plenty of irreverent wit.
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